What we do with what you tell us.
We try to be honest about data the same way we try to be honest about everything else. This page covers what Mental Bound collects when you use mentalbound.com, why, and how to remove it.
Last updated 4 October 2026
Who runs this site
Mental Bound — a digital engineering company based in Athens, Greece. For any privacy question, write to info@mentalbound.com. We answer personally, usually within one working day.
What we collect
What you give us, plus page statistics that use no cookies. We do not run fingerprinting or advertising trackers on this site, and Google Analytics runs only if you opt in.
- Contact form. Name, email, and the message body. Optionally: company, role, the kind of inquiry, a subject, project stage, budget, and timeline if you choose to share them. It reaches us as an email.
- Project planner. Your answers to the planner steps plus name, email, and (optionally) company and phone number. Your answers and the plan generated from them are emailed to us and to you, and saved in our database.
- AI readiness self-check. Your score is worked out in your browser, and nothing reaches us unless you ask for the full report. If you do: your answers and scores plus name, email, and (optionally) company are emailed to us and to you, and saved in our database.
- Voice / chat assistant. What you type or say to the assistant, and what it answers. Each exchange is saved in our database for six months, with the page you were on, any name, email or company you give the assistant, and a shortened hash of your IP address. If you ask the assistant to fill the contact or planner form, the same fields above are sent. A support request it drafts for you is not sent by us: you send it yourself, from your own mail app.
- Page statistics (no cookies). Vercel Web Analytics counts page views without cookies and without storing anything on your device: the page address, the referring site, browser, operating system, device type, and approximate location. It tells visitors apart by a hash that is discarded after a day, so nobody is followed across days or across sites. It also counts a few events from the assistant — that it was opened, that a message was sent, what kind of action it took — never what was said.
- Google Analytics (optional). If you accept the cookie banner, Google Analytics records pages visited, referrer, device and browser type, and approximate location derived from IP. If you decline, it is not loaded at all.
- Server logs and rate limiting. Standard request logs (IP, user agent, path, timestamp) kept by our hosting provider for security and debugging. We also hold your IP in memory to rate-limit our API endpoints and to block addresses that probe the site for weaknesses — a minute at a time for rate limits, up to an hour and a half for a blocked address. The IP itself is never written to our database; a shortened hash of it is saved with assistant conversations and with planner and self-check submissions, so that entries from one visitor can be told apart.
Why we collect it
- To reply to you. The contact form, the planner and the self-check exist so we can answer, and assistant conversations are saved so that an enquiry made there is not lost when you close the tab.
- To deliver work. If we move into a project together, we keep what you sent so we can scope and follow up.
- To improve the site. Server logs help us catch errors and abuse; page statistics and opt-in analytics show us which pages actually help visitors; saved assistant conversations show us where its answers fall short.
Where the data goes
We use a small number of vetted processors. None of them sell your data.
- Resend delivers contact, planner and self-check emails to our inbox, and the copy of your plan or report to yours.
- Vercel hosts the site, stores request logs, and provides the cookie-free page statistics.
- Neon hosts the database that holds assistant conversations and planner and self-check submissions.
- OpenAI transcribes your speech (Whisper) when you speak to the assistant and your browser has not already done so. Audio is sent for transcription only and is not retained for model training under our API configuration. Most browsers transcribe first with their own built-in speech recognition, which is run by the browser's maker (for example Google for Chrome, Apple for Safari) under its own terms.
- Anthropic powers the assistant's responses and the project planner's analysis.
- Google provides analytics (Google Analytics 4) — only after you accept the cookie banner. Ads features are disabled; the data counts visits, it doesn't build advertising profiles.
Data sent to these providers is processed under their data-processing agreements. They do not retain your conversation content for model training in the configurations we use.
How long we keep it
Form submissions stay in our inbox until they are no longer useful — usually one to three years for active leads, then deleted. Assistant conversations are deleted from our database six months after their last message. Planner and self-check submissions are kept in the database on the same basis as the inbox; nothing deletes them automatically yet, so write to us if you want yours removed sooner. Server logs roll off after 30 days. We do not keep audio: it is transcribed and discarded. In your browser, the conversation lives in the tab's session storage and is gone when you close the tab.
Your rights
Under the GDPR you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Send the request to info@mentalbound.com; we respond within 30 days. You can also lodge a complaint with the Hellenic Data Protection Authority.
Changes to this page
If we change anything material here we update the date at the top. Substantive changes will be flagged on the home page for at least two weeks. 4 October 2026: we corrected this page. It said that assistant conversations were not stored on our servers; they have been saved in our database since June 2026, as have planner submissions and, since July 2026, self-check submissions. The page also left out the cookie-free page statistics, the database provider and the browser's own speech recognition, and listed a theme cookie that does not exist. On the same day we set a limit for assistant conversations: each is deleted six months after its last message, and everything saved up to that point was deleted.