Mental BoundOverview
Most teams now have AI access and no method — so they get plausible-looking noise instead of real work. This is structured, hands-on training that fixes that. Built on the open AI Fluency framework, it teaches the four capabilities that separate people who get genuine value out of AI from people who just generate text. Cohorts are role-tracked: sales, operations, engineering, marketing, and legal each work their own real examples.
The 4-D framework
Delegation — deciding what to hand to AI, what to keep human, and how to split the work. Description — communicating with AI clearly enough to get what you actually need. Discernment — judging AI output critically instead of trusting it by default. Diligence — using AI responsibly, transparently, and accountably. Get these four right and everything else follows.
How it runs
Half-day to two-day cohorts, hands-on from the start. People work in Claude on tasks from their own week, not toy exercises. We tailor the prompting playbooks to each role and build a shared prompt library your team keeps and grows. The right tool matters too — we show where Claude leads and where a specialist model fits better.
What you get
A trained team, role-specific playbooks, a reusable prompt and template library, and an output-quality rubric so standards hold after we leave.
FAQs
Do you train non-technical teams?
Yes — that's most of the demand. Operations, marketing, legal, finance, and HR get the most out of this. No coding required.
Is this tied to one AI vendor?
We teach Anthropic's Claude as the primary tool because it's where we have the deepest expertise, but the framework is universal and we're honest about when another model is the better fit.
Can you combine it with a tool rollout?
Yes. Fluency training pairs naturally with Cowork & Agentic Adoption — we train the people and deploy the tools together so adoption actually sticks.